Wednesday, April 29, 2015

The Value Lot Experience



When you come to the Aberdeen Chrysler Center, there are a few guarantees: 1. You’re going to get great service 2. You’re going to get the BEST PRICE. FIRST TIME. EVERY TIME. 3. You’re going to find the right vehicle for your specific situation.

For some, that means a vehicle from our Value Lot.

The hidden gem of Aberdeen Chrysler’s Auto Plaza, the Value Lot houses over 100 vehicles daily, including more than 50 under $5,000 – more than all of the other dealers in Aberdeen…COMBINED! The Value Lot opened its doors in August 2006 and has a dedicated facility, management and staff.

So we’ve got a Value Lot facility with more cars that the competition combined...so what? The difference is what we call
The Value Lot Experience.”

When you walk through our doors, you will be welcomed by a friendly staff whose only mission is to put you in the right vehicle for your situation.

Too good to be true? Nope.

“Our dedicated Value Lot staff is unique because their #1 priority is assisting folks in finding the right vehicle to fit their needs. As with all of our sales staff, our Value Lot sales team are paid salary and not commission like other places. This ensures that their priority is finding customers the perfect car, regardless of the price.” – Toby Doeden, GM and partner

“We have loyal customers because not only do they know exactly what our prices are, but they also know we have a great team that will do everything to find the vehicle that they need and best suits them. Our goal is to make the car buying process as easy as can be, and to get our customers on the road in the right vehicle for their situation. We have customers who have done business with us for years and know us by name and we know them by name, too. A truly rewarding aspect of the job is developing those relationships with people in the community.” – Joei Fiegler, Value Lot Sales Consultant

Okay, we offer a unique buying experience, but what about the cars?

The inventory itself is another unique aspect of the Value Lot. All of our vehicles are local trade-ins that we’ve taken in right here at the dealership. Our entire inventory was being drove by our customers right up to the time of trade-in. This differs from other “budget lots” in the area, as they buy the majority of their inventory at auto auctions. These vehicles are often of less quality. It’s important to remember…there’s a reason it was at the auction in the first place.

RECAP: Aberdeen Chrysler Center’s Value Lot has:
  • Biggest inventory (and it’s not even close)
  • Best Price
  • Best staff
Whether you’re looking for a new ride for your soon-to-be graduate or you’re simply in the market for an affordable vehicle, stop by the Aberdeen Chrysler Center Value Lot and let us help get you in the right vehicle TODAY!

Wednesday, April 15, 2015

National Car Care Month

April is National Car Care Month.

With the grit and grime of winter behind us, it’s time to spend some time inspecting your vehicle. Whether you do it yourself or take it to a shop, April is the time to focus on your vehicle’s maintenance needs to make sure your vehicle is ready for the upcoming travel season.

A 2014 nationwide study showed that 84% of car care inspections failed at least one inspection component. 84%!!!

More specifically, when checking lubricants and fluids, the three top failure rates were low washer fluid at 27%, low or dirty motor oil at 25%, and low, leaky or dirty coolant at 17%. Power steering, brake and transmission fluids were also checked, and had failure rates of 13% and below.

When looking under the hood, the results weren’t any better as nearly one in five vehicles (18%) needed a new air filter and 13% had the “check engine” light on. At least one belt was reported as unsatisfactory in 17% of the vehicles inspected, and 8% required at least one new hose. 

For more information on vehicle maintenance, check out this infographic.

According to service manager Jeff Schick, “National Car Care Month is a perfect reminder for owners to inspect their vehicles. With travel season upon us, you want to be able to prevent breakdowns that will leave you stranded, especially ones that could have been caught in a pre-inspection. Along with mechanical items, also look at the interior and exterior of the vehicle. Vacuum, wipe down and install a new air freshener. Throw in a good wash and wax and you'll have your car riding and shining like new.”

So now that you’ve inspected your car and cleaned it inside and out, you’re ready to go, right? Not so fast.

Another issue often overlooked is the impact potholes have on your vehicle. Some warnings signs that potholes have caused damaged to your car is swaying when making routine turns, pulling in one direction instead of maintaining a straight path, uneven tire ware and low tire pressure.

Jeff also said, “Damage caused by potholes are every day road hazards and may not be noticed until the deed is done. If you hit a deep pothole, anything from steering misalignment to a full-on tire puncture or bent rims may follow.”

So what’s the remedy to all of these issues? Simply following the recommended maintenance while owning a vehicle will cut costs considerably and will allow your vehicle to last longer and be worth more at trade-in. On the contrary, if you don’t take necessary steps in vehicle maintenance, you will face much higher costs down the road and lose resale value.

BOTTOM LINE: PREVENTIVE MEASURES NOW WILL SAVE YOU LATER

Wednesday, April 1, 2015

– The Culture –


"Culture guides discretionary behavior and it picks up where the employee handbook leaves off. Culture tells us how to respond to an unprecedented service request. It tells us whether to risk telling our bosses about our new ideas, and whether to surface or hide problems. Employees make hundreds of decisions on their own every day, and culture is the guide."

This quote from the Harvard Business Review portrays the culture at Aberdeen Chrysler. In our industry, there are often times when a decision has to be made that isn’t covered in the employee handbook. We pride ourselves on being able to make the right decision because we have employees that understand our mission and values and have been trained the right way.

We recently updated our staff page to include bios. When they were asked what their favorite part about working at Aberdeen Chrysler, there was one common theme – the people. Whether it is the customers or their co-workers, our staff enjoys coming to work every day and interacting with everyone that walks through our doors.

So what is it about our culture that sets us apart? We're glad you asked.

“It starts with the people we hire. We’re looking for career-minded folks that are wanting to be a part of a team and they must fit our five core philosophies: customer enthusiasm, employee satisfaction, financial performance, marketing effectiveness and on-going improvement. We believe very strongly that organizations like ours are at its best when the entire team has a set of common goals and values to rally around. Our employees know that every executive decision is done so with our core values and philosophies taking precedence above all else.” – Toby Doeden, General Manager

“I was welcomed from my first day here and have been given every opportunity to achieve my personal and professional goals. If you earn it, you'll be given every opportunity to succeed here. As someone who is now in a leadership position, I’ve seen many people grow within our company. To see someone that you hire, train and mentor realize their potential and commit themselves is by far the most rewarding part of my job.” – Tony Emery, General Sales Manager

“Aberdeen Chrysler is the only true “best price” dealership in town. Our employees take a lot of pride in that. There are no uncomfortable negotiations. We value every customer no matter what vehicle they are in search of. Overall, working at Aberdeen Chrysler is being a part of one big family. There’s a special bond that you don’t see at other companies. To me, that is a rare quality to find in the workplace and one of the things I value most about being employed here.” – Landon Jondahl, New Car Sales Manager

“We have a unique work environment, especially for a dealership. In the dealership setting, you often see departments not get along with each other. Here, it’s not that way at all. Everyone works together and supports one another. We really get to know one another and have fun together. Many of our employees hang out outside of work and get to know each other’s families. Working at Aberdeen Chrysler is truly being part of a family.” – Jessica Sauvage, Human Resources Director

At Aberdeen Chrysler, we don't just talk about it. We back it up. When you walk through our doors, you will feel the difference.